Module 1 Getting Help: HSC & The Canvas Community

HSC Canvas Help

Whenever you need help with Canvas, just email canvas@unthsc.edu. Many people monitor this support ticket inbox. It's the fastest way to reach us. We are available from 7:00 am - 6:00 pm Monday through Friday. You can also contact us through Canvas itself by clicking the Help icon on the Canvas dashboard and then selecting Contact HSC Canvas Support. Please provide some information to help us provide a faster solution:

Your name and phone number
A URL link to the canvas page or course that you're emailing about
A description of what you need (or just a request to call you if you're stuck!)

Training/Workshops

The Division of Academic Innovation offers regular workshops on various topics related to Canvas, technology tools for online or face-to-face classrooms, learning, and instructional design. We maintain an up-to-date calendar of events on our website. The "Canvas Clinic," a bi-weekly session held September through March, offers dedicated support for learning Canvas.

Canvas Community

The Canvas Community, an Instructure-provided resource, features contributions from both Instructure staff and Canvas users. It offers comprehensive guides, tutorials, and strategies for enhancing student learning and engagement within the Canvas platform. This repository serves as a primary resource for Canvas-related inquiries. Check out the Canvas Community and try searching for something you'd like to know more about. Additionally, there is a specific area for Canvas instructors: Canvas Instructor Guides.